How we use your information
This privacy notice tells you what to expect when Cucumber PR / Cucumber Communications Ltd collects personal information. It applies to information we collect about:
- visitors to our websites;
- client feedback surveys
- our employees
- customers and clients
- suppliers and services providers
- advisers, consultants and other professional experts
- complainants and enquirers
Visitors to our websites
When someone visits the Cucumber PR Ltd Website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Important notice for users – Like most websites, this site uses Google Analytics cookies and session cookies. These are small files of data that collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. The information is only used to improve the responsiveness of our website when you visit.
By using our website, you agree that we can place these types of cookies on your device.
For more information about cookies please read our cookies policy.
Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Cucumber PR /Cucumber Communications Ltd or any third party.
Website security and performance
Cucumber PR Ltd uses a third party service to help maintain the security and performance of Cucumber PR Ltd website. To deliver this service it processes the IP addresses of visitors to Cucumber PR Ltd.
People who contact us via social media
If you send us a private or direct message via social media the message will be stored by the social media provider it will not be shared with any other organisations.
People who email us
We use Secure Sockets Layer Security (SSL) to encrypt and protect email traffic. If your email service does not support SSL, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
What will we do with the information you provide to us?
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms and Analytics.
How long is the information retained for?
The Data is kept for the time necessary to provide the service requested by the User or stated by the purposes outlined in this document. The User can always request that the Data Controller suspend or remove the data.
Access to personal information
Cucumber PR/Cucumber Communications Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR). If we do hold information about you we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
To make a request to Cucumber PR /Cucumber Communications Ltd. for any personal information we may hold you need to put the request in writing addressing it to “The Data Controller” or writing to the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting “The Data Controller”.
Full details of our Employee Data Policy including data retention periods and detailed rights are available from “The Data Controller”.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 25th May 2018. If we make changes we’ll post this on our website.
How to contact us:
The Data Controller, Cucumber PR/Cucumber Communications Ltd, 61 High Street, Albrighton, Wolverhampton WV7 3JG